The complexity of health care overview -- The patient protection and Affordable Care Act -- Legal and ethical aspects of health care overview -- Health care financing and payment for services -- Customer service -- Careers in the health care profession overview -- Professionalism in health care overview -- Health care for special populations overview -- Introduction to global health issues overview -- Global health : communicable and non-communicable -- Emergencies overview -- Infection control overview -- Occupational Safety and Health Administration (OSHA) standards -- The communication process -- Computers and technology in health care -- Record-keeping -- Research and advancements in health care -- The future of health care